Frequently Asked Questions
Questions? We’ve Got Answers.
Do you offer workmanship warranties?
Yes. We provide a 5-year in-house workmanship warranty on roofing projects along with CertainTeed manufacturer warranty upgrade options for qualifying systems.
What roofing systems do you install?
We install CertainTeed roofing systems designed for long-term durability, protection, and performance for residential properties.
What makes Top Tier Roofing different from other roofing companies?
We focus on honest communication, dependable workmanship, and a customer-first experience built around doing the job right the first time. Our team prioritizes responsive service, organized project management, and long-term value on every project we complete.
How quickly can you inspect my roof?
We offer same-day or next-day inspections for most residential and commercial roofing projects throughout Northeast Georgia.
Do you offer financing for roofing projects?
Yes. We offer flexible financing options with a simple application process designed to help qualified homeowners move forward confidently with roofing, siding, and exterior projects.
Can you help with insurance-related roofing projects?
Yes. We assist homeowners with insurance-related roofing work and help guide customers through the process after storm damage or other covered events.
Do you provide free inspections?
Yes. We provide free roofing inspections to help homeowners and property owners better understand the condition of their roof and available solutions.
How long does a roof replacement usually take?
Most roof replacement projects are completed in approximately one day depending on the size, scope, and weather conditions surrounding the project.
What areas do you serve?
We serve homeowners and businesses throughout Northeast Georgia including Gainesville, Cumming, Braselton, Jefferson, Buford, Alpharetta, and surrounding communities.
What commercial roofing services do you provide?
We specialize in commercial roof coating solutions using MuleHide coating systems designed to help extend the life of qualifying commercial roofing systems.
What types of siding do you install?
We install both Hardie board and vinyl siding for homeowners looking to improve curb appeal, durability, and long-term exterior protection.
Why should I choose a CertainTeed Master Elite contractor?
CertainTeed Master Elite status reflects high standards for workmanship and professionalism while providing access to enhanced manufacturer warranty options for qualifying roofing systems.
